Frequently Asked Questions
Trouble Loggin In?
If you are already enrolled and can't get to your courses please follow these steps:
1. Let's make sure you are going to the right place to log in. Here is the link: https://carestar.prosperitylms.com/req/carestar_student/login.cfm
2. Enter your complete email address for USERNAME
3. Enter your PASSWORD
4. If that fails, call us at 513-618-8304 (weekdays 9am - 5pm)
If you are not registered in CareStar Learning please follow these steps:
1. Let's make sure you are going to the right place to register. Here is the link:
http://web1.ziiva.net/prosperity/req/carestar_educationdays/
2. Enter your information and follow the step-by-step instructions
3. If that fails, call us at 513-618-8304 (weekdays 9am - 5pm)
_______________________________________________
How much does it cost?
It depends on the program and course. Courses range from $20.00 per course to $79.00 for eight courses (when purchased in a bundle). View payment options
Do I get a copy of my transcript?
Yes. When you finish a course a certificate will print out with your name and the course you completed. You can also get a complete printout of all courses you completed.
Do I need any special computer skills?
Just the basics. You must have fundamental computer skills which include following simple registration directions and printing documents.
You should be able to speak, read and write English well enough to communicate, follow directions and complete tests.
You must have the ability to complete the tasks associated with the courses such as reading the material and taking the exams online.
What software do I need?
You only need a functional web browser (such as Internet Explorer) to take the courses. If you want to print certificates you will need Adobe Reader-- Get it free by clicking this link ADOBE
Can CareStar alert me when new courses come available?
Yes, if you allow us. You will be asked if you want additional information when you enroll. We will not spam anyone.
